By signing this you agree that your card and or you will automatically be billed for service at the beginning of each period as specified in the Billing Cycle above. Additionally you agree that this is a contract and the term you sign up for above is your contract period and will automatically renew for successive terms. You are committed to the term length and no credit for unused time will be given. If you wish to terminate your account, you must contact the billing department at WNYNET (585-343-2713) to cancel your account prior to its renewal and to avoid further charges. We do not accept email terminations, as they can be faked. Billing statement will be sent to your wnynet email address.
All customers are billed in advance as outlined and selected below. All customers are billed from the date they are activated to the date they are disconnected WNYNET will maintain a customer service department to handle any billing disputes which are submitted by a subscriber whether by telephone, in writing or by e-mail. Once notice of changes have been displayed over the service, WNYNET reserves the right to adjust this agreement, price structure, operating regulations and/or may cease or revise any or all aspects of the service without prior notice. Unless otherwise agreed, subscriber's rights to use the service or to appoint users is not transferable and is subject to any limits established by WNYNET or by a subscriber's credit card company if billing through a credit card. Subscribers shall pay, in accordance with the provisions of the Billing Option selected by the subscriber, any registration or monthly fees, connect time charges, minimum charges and other charges incurred by the subscriber or its designated users at the rates in effect for the billing period in which these occurred, including but not limited to charges for any purchases made through the Service and any surcharges incurred using any supplemental networks or networks or services other than the Service. WNYNET accepts no responsibility for subscribers emails. Subscribers are responsible for their last billing cycle. If a Subscriber chooses to terminate service in the middle of their billing cycle, there will be no refund. Subscribers shall pay all applicable taxes relating to use of the Service by member or its designated users. Subscribers shall be responsible for all use of the Service accessed through the subscriber's or its designated user's password(s).
Acceptable Use Policy:

This Acceptable Use Policy(AUP) document, including the following list of Prohibited Activities, is an integral part of your ISP/Hosting Agreement with WNYNet. If you engage in any of the activities prohibited by this AUP document WNYNet may suspend or terminate your account.

WNYNet's Acceptable Use Policy (the "Policy") for WNYNet Services is designed to help protect WNYNet, WNYNet's customers and the Internet community in general from irresponsible or, in some cases, illegal activities. The Policy is a non-exclusive list of the actions prohibited by WNYNet. WNYNet reserves the right to modify the Policy at any time, effective upon posting at http://www.wnynet.net.

Prohibited Uses of WNYNet Systems and Services:

1. Transmission, distribution or storage of any material in violation of any applicable law or regulation is prohibited. This includes, without limitation, material protected by copyright, trademark, trade secret or other intellectual property right used without proper authorization, and material that is obscene, defamatory, constitutes an illegal threat, or violates export control laws.

2. Sending Unsolicited Bulk Email ("UBE", "spam"). The sending of any form of Unsolicited Bulk Email through WNYNet's servers is prohibited. Likewise, the sending of UBE from another service provider advertizing a web site, email address or utilizing any resource hosted on WNYNet's servers, is prohibited. WNYNet accounts or services may not be used to solicit customers from, or collect replies to, messages sent from another Internet Service Provider where those messages violate this Policy or that of the other provider.

3. Running Unconfirmed Mailing Lists. Subscribing email addresses to any mailing list without the express and verifiable permission of the email address owner is prohibited. All mailing lists run by WNYNet customers must be Closed-loop ("Confirmed Opt-in"). The subscription confirmation message received from each address owner must be kept on file for the duration of the existence of the mailing list. Purchasing lists of email addresses from 3rd parties for mailing to from any WNYNet-hosted domain, or referencing any WNYNet account, is prohibited.

4. Advertising, transmitting, or otherwise making available any software, program, product, or service that is designed to violate this AUP or the AUP of any other Internet Service Provider, which includes, but is not limited to, the facilitation of the means to send Unsolicited Bulk Email, initiation of pinging, flooding, mail-bombing, denial of service attacks.

5. Operating an account on behalf of, or in connection with, or reselling any service to, persons or firms listed in the Spamhaus Register of Known Spam Operations (ROKSO) database at www.spamhaus.org.

6. Unauthorized attempts by a user to gain access to any account or computer resource not belonging to that user (e.g., "cracking").

7. Obtaining or attempting to obtain service by any means or device with intent to avoid payment.

8. Unauthorized access, alteration, destruction, or any attempt thereof, of any information of any WNYNet customers or end-users by any means or device.

9. Knowingly engage in any activities designed to harass, or that will cause a denial-of-service (e.g., synchronized number sequence attacks) to any other user whether on the WNYNet network or on another provider's network.

10. Using WNYNet's Services to interfere with the use of the WNYNet network by other customers or authorized users.

Customer Responsibility for Customer's Users

Each WNYNet customer is responsible for all activities, conducted by any party, using their WNYNet account and, by accepting service from WNYNet, is agreeing to ensure that all use of this account conforms to this Policy. Complaints about inappropriate us of a WNYNet account will be forwarded to the WNYNet customer for immediate action. If violations of the WNYNet Acceptable Use Policy continue to occur, WNYNet reserves the right to terminate services with or take action to stop the offending customer from violating WNYNet's AUP as WNYNet deems appropriate, without notice.